Together we'll make a difference
Creating better, greener places and brighter futures.
VISION
A clear vision – to create inspirational, sustainable places, and to:
- protect and enhance the natural and built environment, and engage with clients and key stakeholders to benefit communities and wildlife.
- Strive for environmental enhancement through good practice.
- In line with our Environmental Policy – strive to be ‘green’.
- Promote value innovations: better / faster / lower cost solutions.
- Always work collaboratively to achieve a multi-disciplinary improvement to the environment.
Sheep Installation and Art Seats
MISSION
- Working as one single multi-disciplinary team.
- Continuously seeking creative solutions in an ever-evolving world.
- Seeking to add value through intelligent strategies.
- Regularly reviewing outputs to meet aspirations and demands.
- Nurturing relationships to enable mutual respect and understanding.
- Always checking for accuracy, clarity and quality.
- Consistently maintaining a professional approach.
- Fostering a ‘can do’ culture within the team.
- Working efficiently and in cost-effective ways.
- Working collaboratively with clients, consultants and stakeholders.
- Taking personal pride in our work and striving for exemplary results.
- Demonstrating passion for the environments we work with.
- Caring about our clients, other people, and the wildlife affected by our work.
- Striving to deliver the ultimate service experience – every time.
- Deliberately seeking to create a workplace that is empowering, friendly and fun.
VALUES
- Inspiring and enjoyable working relationships internally and externally.
- Trust, reliability and consistency in delivery and service. Efficient, professional and diligent at all times.
- Respect for clients and their requirements.
- Communication is key.
- Courteous, available, collaborative and proactive.
- Empathy, understanding goals and differences.
- Ownership of work.
- Accountability and responsibility for results.
CULTURE
- We have inspiring, multi-disciplinary teams – experienced, technically skilled, trained, working collaboratively, contributing their own qualities, and supporting each other at all times.
- Client service – building close relationships through being highly personable with all communications.
- Fostering internal and external relationships in alignment with our mission statement to enable mutual respect and understanding.
- Disciplined culture – mastering and optimising our time management, delivery of our work, communication and systems of operation.
- Consistently maintaining a professional approach, a ‘can do’ attitude and upholding the customer service charter.
- Encouraging team members intrinsic drive to create the best environments they can, with the circumstances they face, and with the resources they have.
- Continuously seeking creative solutions, value and innovations in an ever- evolving world.
- Regularly reviewing outputs to meet aspirations and demands.
- Consistent, efficient checking for completeness, accuracy and clarity, and maintaining consistent quality of outputs.
The 7 C’s of our Client Service Charter:
- Creativity – we strive for innovative, ‘wow-factor’ ideas that add value, save money and demonstrate the clients’ brand differentiation’s.
- Commercial awareness – a team that understands, appreciates, and responds to client objectives.
- Caring enough to go the extra mile, taking the time and trouble to fully understand client needs, their objectives and pressures.
- Communication – warm, friendly, empathetic, helpful and positive communication at all times. Look for the ways and words, to allow everyone to succeed.
- Cooperation – we have a “no problem” spirit. Courteous collaboration from the whole team to get things done.
- Certainty – a stable and sufficiently resourced team who share the commitment and passion to deliver quality products and services on time, every time.
- Consistency – QA systems, ongoing training and relentless attention to time management, deadline management and streamlining systems.
Vision
